Corporate Social Responsibility

Corporate Social Responsibility

Across the Sundown Group of companies, Corporate social responsibility is a vitally important part of who we are and how we operate as a business. All of our policies ensure that we rigorously adhere to the highest standards in ethical behaviour, environmental sustainability, data security and more. We truly believe that this approach underpins the fact that we are really good people to do business with.

The Sundown Group believe firmly in sourcing locally and helping the wider community thrive. Without our people and the environment in which they work and operate, the technologies and solutions we provide and build, would not exist.

We believe it is our responsibility to ensure that we give something back to our local community and the wider society.

We currently support a number of free service elements and initiatives under out CSR policy including:

  • Consultancy Days
  • Development Days
  • Infrastructure Hosting
  • Product Usage & Availability
  • Match Funding
  • 100% Match Funding
  • Direct Sponsorship
  • Technical Training Courses

If you have an idea or a requirement and it will work for the good and benefit of the wider community then it could be eligible for assistance from our CSR policy

To apply for assistance via our CSR please send a brief email with the following details:

  • What your idea/requirement is
  • Who you think this would benefit?
  • Whether or not you’re are a registered charity
  • What type of assistance you think you require?

Please submit this on a email with the subject CSR Enquiry to [email protected] These applications are reviewed every Thursday and you will receive a communication based on the decision regardless of outcome

Yellow Bracelet
Total Cost Funded – Estimated Value donated this year: £98,000

Sundown have a sustained engineering policy which means we are constantly improving our products and offerings, several of which are focussed on the delivery of health and wellbeing solutions / services to the NHS across England. One of these solutions is Yellow Bracelet which Sundown agreed (at our cost) to create a digital back end for the system.This allowed it to use a GB Patented Encryption solution to access care plan data for service users (patients) across the NHS.

Yellow Bracelet

This simple, yet highly effective idea was designed to address several issues: 

  • Preventing the cancellation of domiciliary care packages
  • Reduce conveyance, avoidable admission and length of stay in hospital
  • Reduce the regeneration of unnecessary packages driving significant cost efficiency savings

The service has so far been deployed to NENE NHS, and is in the process of being deployed to Central Bedfordshire / Bedfordshire CCG with over 5000 active users benefiting from this technology at present

Bed State tracker

Provider Support Tool
Total Cost Funded – Estimated Value donated this year: £46,000

Our flag ship product gained new offering this year with our Provider Support Tool which offers Local Authorities the ability to integrate our CQC Self-Assessment module directly into their interface - free of charge!

We started over two years ago with a specific vision to help the social healthcare economy achieve excellence in three specific area:

  • Stock Check - ( - BST)
  • Quality Control - (Provider Support Tool - PST)
  • Scalability - (The Provider Area - Coming Soon)

With this platform in place we have been able to utilise multi agency collaboration to create the Provider Support Tool.

The Provider Support Tool is a free online tool that is part of the offering that allows homes to self-assess themselves against the latest, current CQC and local authority criteria.

This allows the provider to constantly see the level that they are performing at and understand which areas they need to improve. This type of self-assured running commentary has been in huge demand from the provider community which is why we have delivered this first as part of this year's product offering.

The PST is also used by Local Authority Quality Assurance officers to help homes improve and when used in conjunction with local QA officer inspections, forms a great relational platform for increasing quality across whole areas

Provider Support Tool

At present the tool has been created and rolled out to the 55 homes in Heywood Middleton and Rochdale which has also seen all providers in the area trained on the system. The feedback so far has been very highly positive since its launch in May.

But don't take our word for it - See what the local authority Quality Officers and Providers have had to say about it in their own words on this episode of CLGTVs Tomorrows Agenda programme where their roles as QAs and usage of the tool (including its impacts) are explained in full

The results speak for themselves – in five months Rochdale have risen from 71% to 92% in the quality ratings and now have three outstanding homes and NO homes requiring improvement – something which is unheard for an inner-city area of their size.

UK Oncology Nursing Society App
90% match funding, Hosting, Development & Support Estimated Value donated this year: £18,000

Cancer is something that will affect 1 in 2 of us throughout our lifetimes and we at Sundown have also been affected by this personally.

We were approached by UKONS to help develop an APP that allow cancer nurses across the country to receive and utilise the latest treatment guidelines immediately we clearly wanted to assist.

We created the application to be used by nursing professionals for the treatment of Cancer and realised it into all the main stream app stores where we maintain it.

The vital information that is provided in this solution is not lost on us which is why we support the solution free of charge.

RNIB – Accessibility Survey and Newsletters for O365
100% Funded - Estimated Value donated this year: £9,300

The RNIB approached us earlier this year wit a request to make O365 accessible. As we have considerable knowledge and expertise in creating accessible solutions in the cloud and RNIB are a registered charity we offered to help

We created the fully accessible version of all their surveys and newsletters so their staff could read/utilise their content from accessibility enabled devices.

Accrington Stanley Community Trust

Accrington Ladies & Girls Football Teams (All 4 teams) Direct Sponsorship
Total Value £1000

As part of our grass roots Lancashire first ethos we sponsored the whole Ladies team at Accrington Stanley for the year.

We wanted to help promote diverse and inclusive causes and the Accrington Ladies and girls have teams in all age groups so were a perfect fit for our CSR policy commitments.

Accrington Stanley Article

Clayton Park

Clayton Park Rangers Football Teams (Whole Club Sponsors – 7 Teams) Direct Sponsorship
Total Value £10,000

Continuing our Lancashire first, grass roots theme, we also ensured we sponsored the entire club of Clayton Park Rangers

This allowed all the club training staff to focus on learning and development without having to worry about funding.

For many children in the Clayton-Le-Moors area this is their first real football strip – a big thing for any budding Harry Kane!

Rossendale RUFC

Rossendale Rugby United FC Club Hub
98% Match Funding, Hosting, Development & Support Estimated Value donated this year: £39,500

In 2017 we where approach buy Rossendale Rugby club. A serious incident had occurred where a young youth player had been seriously injured whilst playing away in Cumbria – he was subsequently admitted to hospital and due to a lack of coherent procedural processes chaos ensued.

RRUFC approached us to create a player injury tracking app – this was something that could be developed but at great cost.

We agreed to develop and create the platform for the good and benefit of all concerned and this saw us created, develop, maintain host and support the whole solution for them.

There is now interest in this product on a national scale.